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PRIVACY POLICY

Effective Date: 6 December 2025

1. Introduction

This Privacy Policy sets forth the practices of SOLUTIO LLC (“SOLUTIO”, “Company”, “we”, “us”, or “our”) regarding the collection, use, storage, disclosure, and protection of personal information obtained through joinsolutio.com (the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must discontinue use of the Service immediately.

This Privacy Policy forms an integral part of our Terms and Conditions.

2. Definitions

For purposes of this Policy:

  • “Service” refers to the website joinsolutio.com operated by SOLUTIO LLC.
  • “Personal Data” means any information relating to an identified or identifiable natural person.
  • “Usage Data” means non-identifiable technical information collected automatically during use of the Service.
  • “Cookies” means small data files stored on your device for tracking, functionality, and analytics.
  • “Data Controller” refers to SOLUTIO LLC, which determines the purposes and means of processing Personal Data.
  • “Data Processor” refers to any third party engaged to process data on behalf of the Company.
  • “User” / “Data Subject” refers to any individual accessing or using the Service.

3. Scope of Policy

This Privacy Policy applies to all data processed by SOLUTIO LLC in relation to:

  • Digital marketing and advertising services
  • eCommerce growth and campaign management
  • Corporation/LLC formation assistance
  • Access to Facebook Agency Ad Accounts
  • Digital products, templates, and resources
  • Client onboarding and consulting systems

This Policy applies globally, regardless of the User’s country of residence.

4. Information We Collect

A. Personal Data Provided Voluntarily

We may collect the following categories of Personal Data when voluntarily provided:

  • Full name
  • Email address
  • Telephone number
  • Residential or business address
  • Billing and payment information (processed through third-party processors)
  • Business details such as company name, website, eCommerce activity, and advertising accounts
  • Information required for identity verification or compliance purposes, where applicable

B. Automatically Collected Usage Data

When you access the Service, we may automatically collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Operating system information
  • Pages visited and duration
  • Clickstream behavior
  • Diagnostic and performance metrics

C. Cookies and Tracking Technologies

We utilize cookies, pixels, tags, and similar technologies to:

  • Authenticate users
  • Enhance website functionality
  • Analyze performance and usage trends
  • Deliver personalized advertisements and remarketing campaigns
  • Maintain security and fraud prevention measures

Users may choose to restrict cookies, though doing so may impair functionality.

D. Additional Data

For regulated services—such as corporation formation or high-level advertising account access—we may request:

  • Business registration documents
  • Identification documents
  • Taxpayer identification numbers
  • Proof of address
  • Verification materials required by third parties (i.e., payment processors, ad platforms)

5. Purpose of Data Processing

SOLUTIO LLC processes Personal Data solely for legitimate business purposes, including but not limited to:

  1. Provision and maintenance of the Service
  2. Performance of contractual obligations and creation of service agreements
  3. Client onboarding, including risk evaluation and compliance checks
  4. Setup, management, optimization, and scaling of advertising campaigns
  5. Provision of digital marketing solutions, consulting, and digital product delivery
  6. Communication regarding updates, billing, alerts, or service modifications
  7. Fraud prevention, security monitoring, and compliance enforcement
  8. Analytics, quality control, and platform improvement
  9. Legal obligations, including tax, regulatory, or audit requirements

The Company does not process Personal Data in ways incompatible with the purposes for which it was collected.

6. Legal Basis for Processing (GDPR)

Where applicable, SOLUTIO LLC relies on the following legal bases:

  • Performance of a contract
  • Legitimate business interests, including marketing, fraud prevention, and service optimization
  • Compliance with legal obligations
  • User consent, where expressly required

7. Retention of Data

We retain Personal Data only for as long as necessary to fulfill the purposes set forth herein, including:

  • Contract performance
  • Legal and regulatory compliance
  • Accounting and audit requirements
  • Fraud prevention and dispute resolution

Usage Data may be retained for shorter or longer periods depending on operational needs and legal requirements.

8. Transfer of Data

Your information may be transferred to, stored in, and processed in jurisdictions outside your country of residence, including the United States.

By using the Service, you consent to such transfers and acknowledge that the data protection laws of other jurisdictions may differ from those applicable in your location. SOLUTIO LLC ensures appropriate safeguards are applied to all international transfers.

9. Disclosure of Data

We may disclose Personal Data under the following circumstances:

A. Business Operations

To employees, consultants, affiliates, contractors, and service providers requiring access to perform business functions.

B. Legal Requirements

Where disclosure is necessary to:

  • Comply with a legal obligation
  • Respond to regulatory authorities or law enforcement
  • Protect the rights, property, or safety of SOLUTIO LLC, its users, or the public
  • Enforce contractual obligations

C. Business Transactions

In connection with a merger, acquisition, corporate restructuring, or asset transfer.

D. With Consent

Where you have expressly authorized disclosure.

We do not sell Personal Data to third parties.

10. Security of Data

SOLUTIO LLC implements industry-standard security measures, including encryption, access controls, and operational safeguards.
Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. Users acknowledge this inherent risk.

11. Rights Under GDPR

Users residing in the European Union or European Economic Area have the right to:

  • Access their Personal Data
  • Request rectification or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests may be submitted to: mouhcine@joinsolutio.com

12. California Privacy Rights (CalOPPA & CCPA)

California residents are entitled to:

  • Know what information is collected
  • Request deletion of Personal Data
  • Request disclosure of data sharing
  • Opt-out of sale of personal information (SOLUTIO LLC does not sell data)
  • Be free from discrimination when exercising privacy rights

To exercise these rights, contact: mouhcine@joinsolutio.com

We honor Do Not Track (DNT) signals where technically feasible.

13. Service Providers

The Company engages third-party entities for:

  • Hosting and infrastructure
  • Analytics (e.g., Meta Pixel, Google Analytics)
  • Payment processing
  • CRM and onboarding systems
  • Advertising and remarketing platforms
  • Email automation

These providers are contractually obligated to protect Personal Data and use it solely for the purposes defined by SOLUTIO LLC.

14. Behavioral Remarketing

We participate in remarketing and retargeting activities using advertising platforms such as Meta, Google, and others.
These platforms may use cookies to deliver targeted advertisements based on user interactions with the Service.

15. Payments

We offer paid services and digital products. Payments are handled exclusively by secure third-party processors (e.g., Stripe, Wise, PayPal).
SOLUTIO LLC does not store or access full payment card information.

16. External Links

Our Service may contain links to third-party websites. SOLUTIO LLC is not responsible for the content, policies, or practices of external sites. Users are encouraged to review external privacy policies before engaging with such websites.

17. Children’s Privacy

The Service is not intended for individuals under the age of 18.
We do not knowingly collect data from minors, and any such data discovered will be erased promptly.

18. Amendments to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of the revised Policy.

19. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, contact:

📧 mouhcine@joinsolutio.com
SOLUTIO LLC
joinsolutio.com

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